Refund Policy

30-Day Money-Back Guarantee

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may request a full refund within 30 days of your purchase date.

How to Request a Refund

To request a refund, email our support team at [email protected] with the following information: your order number, the email address used when placing the order, and the reason for the refund request.

Refund Processing

Once your refund request is approved, we will process the refund to your original payment method. Refunds typically take 5 to 7 business days to appear on your statement, depending on your bank or credit card provider.

Return Shipping

In most cases, you do not need to return the product to receive a refund. If a return is required, we will provide you with return shipping instructions. Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect product.

Exchanges

We do not currently offer direct exchanges. If you would like a different product, please request a refund for the original order and place a new order for the item you prefer.

Damaged or Defective Products

If your product arrived damaged, defective, or incorrect, contact us immediately at [email protected] with photos of the issue and your order number. We will send a replacement or issue a full refund at no additional cost to you.

Late or Missing Refunds

If you have not received your refund after 7 business days, first check with your bank or credit card company as processing times can vary. If you have done so and still have not received your refund, contact us at [email protected] and we will investigate.

Questions

If you have questions about our refund policy, contact our support team or visit our FAQ page.